Lord Nelson Street, Liverpool, L3 5QB, United Kingdom
#41 of 106 hotels in Liverpool
Guests' ChoiceBased on 10090 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.3
Staff
9.1
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 2 June 2024
Margaret
United KingdomIf you have a room at the back you hear all tannoy announcements from the railway station
Near station and city centre. Comfortable, spacious rooms with a bath as well as a shower in en suite
Stayed in June 2024
Reviewed: 1 June 2024
Michael
United KingdomThird floor twin room. Good choices for breakfast
Stayed in May 2024
Reviewed: 1 June 2024
Gilbert
United KingdomFriendly staff. Very clean and comfortable. Great location.
Stayed in May 2024
Reviewed: 1 June 2024
Julie
United KingdomThe lighting is a bit poor could do with a lamp out bed side lamps did not work so we were very limited
Loved the family cabin it was a great set out and the staff were fantastic
Stayed in May 2024
Reviewed: 1 June 2024
Emma
United KingdomYou can hear the train station tannoy announcements all night! If you close the window the room is unbearably hot. I forgot to take ear plugs which would probably have solved the problem - take ear plugs or ask for a room on the front of the building.
Central location, comfortable room. Helpful staff.
Stayed in May 2024
Reviewed: 31 May 2024
Phillip
AustraliaOur bathroom had a very pungent smell
The central location was excellent to access all the touristy elements of Liverpool
Stayed in May 2024
Reviewed: 30 May 2024
Sidney
United KingdomWIFI was not the best. Bit nit-picky but the TV remote was kind of filthy.
Amazing location, two minutes from the station. Staff were welcoming. Bedding and towels were clean. Bed was really comfy, although was a bit squeaky. Stayed for two nights, on the second day the cleaner had made the bed and replaced all our towels and tidied up the room whilst we were out, which was fantastic. Value for money ten out of ten. Would stay again.
Stayed in May 2024
Reviewed: 30 May 2024
Michelle
United KingdomThe breakfast was 💯, facilities very clean, helpful staff. Great location to the train station.
The
Stayed in May 2024
Reviewed: 30 May 2024
Carrie
United KingdomEverything great, would definitely stay again and recommend it to others
Stayed in May 2024
Reviewed: 28 May 2024
Joanne
United KingdomCastaway bar - not enough staff, too long on food wait (went to Wetherspoons instead), couldn't use voucher given or 2-4-1 happy hour as queue too long and time for food too long Restricted breakfast - hot food now served and no longer self service
Staff especially reception Room Tea/coffee etc Toiletries Price
Stayed in May 2024
Reviewed: 28 May 2024
Paul
United KingdomThis might seem to be a minor issue but I did wonder if the staircase, after floor one, could be brightened up a little; some painting on the walls by local artists perhaps?
The room was really quiet and no sounds from the railway station could be heard. The location was excellent because it was in easy walking distance of the Philarmonic Hall where I was attending a concert. Breakfast was varied and well prepared while the waiting staff at dinner were most helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Karen
United KingdomThe showers are not brilliant but serve a purpose
Hotel is clean and staff very friendly, stayed quite a few times now
Stayed in May 2024
Reviewed: 28 May 2024
Marie
United KingdomN/A
Friendliness and location.
Stayed in May 2024
Reviewed: 27 May 2024
Richard
United KingdomStaff , was central and comfortable
Stayed in May 2024
Reviewed: 27 May 2024
Lianna
United KingdomWould have been better to have sockets closer to the bed
Great location if your wanting somewhere close to the theatre & train station
Stayed in May 2024
Reviewed: 27 May 2024
Rob
United KingdomAir con woudk be nice
Staff went out of their way to ensure room was ready for early check in. Excellent staff
Stayed in March 2024
Reviewed: 27 May 2024
Julie
IrelandNo plug beside bed, lights hard to work, near road but noise didn't affect us too much
Bed was comfortable, staff were lovely, breakfast was nice, location was very central.
Stayed in May 2024
Reviewed: 27 May 2024
Janice
IrelandStaff were very helpful. The location was perfect especially if you were going to the theatre or shopping .
Stayed in May 2024
Reviewed: 25 May 2024
Anne
United KingdomNothing
Proximity to city
Stayed in May 2024
Reviewed: 25 May 2024
Cindy
United KingdomSome of the waiters in the restaurant were abrupt and not so friendly actually it was 2 spanish waiters the other one was nice.
The hotel staff were excellent, very helpful, caring ,professional and made the stay very enjoyable. Definately returning.fantastic breakfast, very good quality of food products and very helpful restaurznt staff.
Stayed in May 2024
Reviewed: 25 May 2024
Claire
United KingdomIt was Slightly noisy outside the hotel late at night, but to be expected being so close to the city centre… and it didn’t stop us from sleeping.
Close to the city centre. Right next to the theatre! Friendly staff, incredibly clean. And a wonderful breakfast, lots of choice and gluten free options.
Stayed in May 2024
Reviewed: 25 May 2024
Stuart
United Kingdomstaff, standard kept was excellent wont hesitate to come again
Stayed in May 2024
Reviewed: 25 May 2024
Beverley
United KingdomThe only problem I had the mattress was a bit firm for me, (some people prefer a firmer mattress)..
Friendly staff,, very clean room and spotless communal areas. Nice breakfast and the castaway bar is ideal for a snack and a drink...
Stayed in May 2024
Reviewed: 25 May 2024
Ian
United KingdomIt was easy to find, which was great The room was great, and breakfast had Great variety Lovely stay
Stayed in May 2024
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