8318 West Interstate 10, San Antonio, 78230, United States
#220 of 319 hotels in San Antonio
Guests' ChoiceBased on 623 hotel reviews
6.8Cleanliness
7.3
Comfort
7.3
Location
8.0
Facilities
7.1
Staff
7.6
Value for money
7.2
Free WiFi
7.3
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End of dialog contentReviewed: 21 May 2024
Alexandro
United StatesThe Carpet
The location
Stayed in May 2024
Reviewed: 29 April 2024
Isaac
United StatesElectric plugs very loose and some didn't work room too small bathroom floor dirty not cleaned well shower curtain broken and bathroom sink clogged end entrance doors broken couldn't get back in from where parked and room entrance
Breakfast delicious, clean sheets and towels every day pick up trash and make bed
Stayed in April 2024
Reviewed: 18 April 2024
Angela
United StatesOur room and the hallway had a musty, old, mildew smell the whole time we stayed there. Young man at front desk at check in was not very friendly, and obviously did not want to be there. Not even a Hello how are you doing..
Location and price were great
Stayed in April 2024
Reviewed: 10 April 2024
Eric
Puerto RicoNo much hot water in the shower and sink.
The room and the breakfast were acceptable.
Stayed in April 2024
Reviewed: 31 March 2024
Stephanie
United StatesIt took a couple minutes for the front desk staff to acknowledge us. The employees were very serious and looked like they didn't want to be there. The shower water was cold and took about 15 minutes of constant running to finally heat up. This is okay if you enjoy cold/lukewarm showers.
The hotel and rooms are pretty clean and the price is decent for the location. We stayed in the king suite and our room included a TV, microwave, fresh towels, and WiFi. The stay includes a simple breakfast menu. The hotel is located close to several gas stations and restaurants which we found convenient.
Stayed in March 2024
Reviewed: 18 March 2024
Carolina
United StatesAt times it had a smell. There was a no water issue which caused us an hour delay in checking in. We wanted to wait for it to be resolved before checking in which it was at 4pm. The pillows are not that great and the room was on the smaller side.
It was very clean, the fridge worked great, cold AC and free parking
Stayed in March 2024
Reviewed: 9 March 2024
Racheal
United StatesRoom was small
Nice comfortable bed
Stayed in March 2024
Reviewed: 3 March 2024
Vallejos
United StatesThey didn't have my reservation, so I had to reserve it there at a different price. The front desk attendants we're very friendly. The gentleman was a little better once he knew we were there for medical reasons. The bathroom door was missing a pin for the hinge, and they didn't fix it, although we told them twice. Laundry room on our floor was out of order.
Loved how close it was to the Hospital my husband needed to go to. The beds were very comfortable. The front desk attendant gave us the medical discount.
Stayed in March 2024
Reviewed: 2 March 2024
Rose
United StatesBathroom was small
Great Breakfast
Stayed in February 2024
Reviewed: 1 March 2024
Janet
United StatesIt smelled very bad and we found a roach
The price honestly
Stayed in February 2024
Reviewed: 27 February 2024
Ronnie
United StatesNot one thing
The place was very friendly clean and quiet and breakfast was great will use again
Stayed in February 2024
Reviewed: 23 February 2024
Pacheco
United StatesMattress
Breakfast
Stayed in February 2024
Reviewed: 20 November 2023
Maribel
United StatesThe bed was hard but overall cleanliness was good
Stayed in October 2023
Reviewed: 11 November 2023
Alexandra
United StatesCustomer service was not great. At check in i received horrible treatment from staff. She was speaking to me with attitude. She said she was about to remove my reservation when i still had time to check in. She was not friendly at all. Also, ice machines were broken.
Good breakfast. Room was clean.
Stayed in November 2023
Reviewed: 7 November 2023
Claudia
United StatesGot double charged and haven’t been able to fix it over a month trying
Clean and nice staff
Stayed in August 2023
Reviewed: 19 September 2023
Carly
United StatesBed was hard for my liking. Easy to hear everything going on in the hallways.Also I couldn't plug my phone charger into outlet, it would keep falling out. And this may be normal to most, but I was surprised to see a hold for the amount of my stay on my account after the fact I had already paid for the room.
Staff was very friendly and helpful. Room was comfortable and spacious.
Stayed in September 2023
Reviewed: 7 September 2023
Jamie
United StatesOur room had stains on the floor and it looked as if someone had just stayed in the room.
Nice and private
Stayed in August 2023
Reviewed: 28 August 2023
Brenda
United StatesNothing
No breakfast, we slept in past it
Stayed in August 2023
Reviewed: 14 August 2023
Juana
United StatesVery small rooms, thin walls. Can hear footsteps even
Location fast check in
Stayed in August 2023
Reviewed: 24 July 2023
David
United StatesThe shower did not have enough water pressure
Close by medical center
Stayed in April 2023
Reviewed: 20 July 2023
Ayer
United StatesIt was nice but it that a odor to it
Stayed in July 2023
Reviewed: 7 May 2023
Mayda
United Stateswhen I booked I thought I was getting a suite. it was a small room and not very clean
Stayed in April 2023
Reviewed: 2 May 2023
Johnny
United StatesThe beds were very uncomfortable
Brackfast was nice
Stayed in May 2023
Reviewed: 25 March 2023
Griffin
United StatesOur first night was miserable. Room 102 (beside mechanical room) you could hear a humming sound all night long. Next morning they were very accommodating and put us in a better room. Breakfast was very good. Front desk people were nice and friendly.
Stayed in March 2023
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